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508 North Andy Griffith Parkway, Mount Airy, NC, 27030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great dealership! 2015 RAV4 To be perfectly honest I do not like dealing with car dealerships in general because I always feel like they have the upper hand and are trying to get over on you. This dealership however, with Josh Williamson, treats you like a human being and you can really tell they would like to earn your business. Very easy to deal with alone with no hassle pricing. Thank you so much Mount Airy Toyota and Josh Williamson for making our experience a very pleasant one. I have personally already recommended 2 ot... read more
Best service around! Great place to purchase a new or used vehicle! Staff is very knowledgeable and personable. They listened to what we were looking for and provided! Josh was the best! I love my Toyota Highlander!
Great Service Excellent place to buy a vehicle!!! Would definitely recommend them to anyone looking to purchase a new or used vehicle. Be sure and ask for Johnny Savage, he's the best! Thomas Williamson, Manager is great!
Good experience Thank you for the service. Easy access and quick finance. A nice experience will use again in the future. Easily found online and purchsed quickly.
Great Deal, Awesome Experience My wife and I recently purchased a new vehicle from the good folks at Mount Airy Toyota, and we were blown away with how easy the process was. From the initial telephone call (where we made our offer, which was accepted), to the attention they gave to getting us just the right vehicle, and even to the time they spent patiently going over the features of the car, every part of our experience with Mount Airy Toyota was just easy. We called several dealers around, and these guys were the only ones... read more
They called me about my interest in one of their vehicles. Told them I could buy in about 3 weeks. Told me that if I gave them my card numbers they could hold it for me. They called later that day explaining that they would need 2K to hold it for that long even though I told them before that it would be 3 weeks before I could buy. Just another dealership trying to pull their scams. Reordering my card now but be cautious.
Business response:
We regret to learn about your experience with us. We strive to provide transparent and honest service to all our customers. We apologize for any miscommunication and will address this issue with our team. Thank you for bringing this to our attention.
Update: Even a more PATHETIC response from Mt. Airy Toyota to my post. What a patronizing response from Mt. Airy Toyota, not to mention wasting 12 hours in the car, the gasoline expense and a hotel stay. The WORST customer service and most PATRONIZING response I could even image. I have purchased 5 Toyota's in the past 8 years and currently own 2 Sequoias and 2 4Runners. Mt. Airy Toyota, very bad dealership customer service and extremely disrespectful of a commitment they had made with me directly. Pathetic customer service!... read more
18 minutes ago NEW 0 STARS. My wife and I bought a 2018 4 runner here....had a great experience. As a repeat customer, we wanted to buy a Sequoia. We contacted Rick Coburn who we bought from in 2018. After no contact, we contacted the General Mgr Thomas. We have emailed several times. I am at a loss on why we weren't contacted. What was a great experience in 2018 has been a terrible experience in 2023. We ended up buying our Toyota in Statesville which was a great experience. I would preferred to buy local, but Mount Airy To... read more
They didn’t respond in a timely manner or make me feel like they wanted my business
Mount Airy Toyota has a 4.6 star rating with 1,155 reviews.
Mount Airy Toyota is closed now. It will open at 9:00 a.m.